Welcome to Kaftan Queen

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Terms & Conditions

Kaftan Queen Shipping and Delivery Policy
We deliver products Australia wide using Fastway Couriers. Shipping costs are not influenced by the size and weight of the product and your location. Shipping costs will be added to the order total before checkout. Customer Service Policy Kaftan Queen is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Customer Service Policy
Kaftan Queen is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days. In the event that an ordered item is not available or we areunable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

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